Visitor Information

FAQ

General Info:

How long are eTickets valid?

Tickets are valid 1 year from date of purchase. You MUST bring your printed ticket with you to use the Member Entry Gate.


I am having trouble ordering tickets – how does online ticketing work?

After you compete the checkout process your tickets will be emailed to you in PDF format. To ensure delivery, be sure to add websales@marylandzoo.org to your address book or Safe Sender list. Please also save your confirmation number to present at the main gate in the event that you do not receive your tickets. The physical address you enter on your order must exactly match the address on your credit card billing statement for your purchase to be completed. If you do not receive your ticket confirmation after two hours, please call 410-396-7102 during business hours 8:30 am to 4:30 pm or you may pick up your tickets from a ticket booth at the Zoo’s front gate.


What are the zoo attractions?

Polar Bear Watch , the Zoo’s state-of-the-art exhibit. Visitors can watch Magnet and Anoki cavort in and out of the water from a Tundra Buggy®, like those used in the Arctic. Visitors learn about animals in their own backyard, as well as those in more exotic locales, when they take a trek through the Maryland Wilderness, home to the award-winning Children’s Zoo, or embark on an African Journey.


How many animals are at the Maryland Zoo?

The Zoo’s animal collection encompasses more than 1,500 birds, mammals, amphibians and reptiles, representing nearly 200 species. Animals are displayed in natural settings replicating their native habitats.


What are the zoo hours?

March- December OPEN from 10:00AM – 4:00PM

January and February
Open Fridays, Saturdays, Sundays and Mondays from 10:00AM – 4:00PM, weather permitting. The Zoo is closed Thanksgiving Day and Christmas Day


Can I bring food and drinks to the Zoo?

Yes, you are welcome to bring food and drinks for your visit.  But, we do ask that you do not bring in glass containers or alcohol.


Can I become a member of the Zoo?

Yes. Your family can enjoy free, unlimited admission to The Maryland Zoo in Baltimore and more than 100 participating zoos and aquariums across the country. Zoo members also receive invitations to members-only events, free subscriptions to members-only publications and more!For details please visit our membership page.


Do I get a discount if I bring a group?

Yes. Our group sales department offers a discounted admission rate for your group of 15 or more. click here


Can I rent the zoo buildings for my event?

Yes. The Mansion House, Waterfowl Lake Pavilion and Lakeside Pavilion are available for outside events. Rent the zoo


What about gift items?

The Wild Things gift shop is located near the front entrance and features souvenirs and gifts for all ages. Visit our gift guild page to get other unique zoo gift ideas.


Do schools get discount admission to visit the Zoo?

Yes. A grant from the Maryland State Department of Education provides free admission for qualified Maryland school, daycare, Head Start and home school students. Out of state schools also receive a discount. Click here to see our brochure, Education Gone Wild for details. Advance reservations are required. A “School Visit Reservation Request Form” is available in the Education Gone Wild brochure.


Does the Zoo bring animals to schools or community centers?

Yes. The ZOOMobile (Outreach) brings educational, entertaining and interactive programs features live animals to schools, community centers, after school programs and events. Click here to see how The Zoo is Making Tracks to You.


Does the Zoo offer summer camp for children?

Yes. The very popular camp “A Day in the Life of a Zookeeper” is being offered this summer for students entering grades 3-8 in the Fall of 2012.  In addition, the “Animal Research and Conservation” camp is open this summer for students entering grades 8-9 in Fall 2011 that extends the content of the “A Day in the Life of a Zookeeper” camp.  Registration information is available by clicking here. You can also call (443) 552-5300 to be added to our mailing list.


May I bring my pet to the Zoo?

Unfortunately, no.  The Zoo follows AZA guidelines, which is for the protection of the animals.  Only Service Animals as defined by the Americans with Disabilities Act (ADA) are permitted with visitors with disabilities. The owner of the Service Animal must accompany the animal, must be in control of the animal, and the animal must not exhibit threatening behavior to the animal collection, guests or staff while on grounds. The Maryland Zoo, its staff and volunteers are not responsible for the care or supervision of a Service Animal.


How do I obtain an employment application?

Please visit our jobs page.