Accessibility

Shuttle Services

Climb aboard our FREE Zoo shuttles and be transported to the center of the Zoo to begin your journey. The Zoo shuttles are handicap accessible and accommodate both manual wheelchairs and strollers. We also have a mobility cart that can accommodate both motorized and manual wheelchairs. If you need to use this service for your motorized wheelchair, please contact a staff member.

We also offer a FREE Safari Express shuttle, transporting our guests from the Baltimore Visitor Center at the Inner Harbor to The Maryland Zoo in Baltimore and back. The Safari Express shuttle operates each Saturday from Saturday, June 16, through September 1.

Rides & Attractions

Our rides and attractions are all wheelchair accessible. Please click here for more info.

Parking

Accessible parking is available to the left of our front gate on a first-come, first-served basis. Please click here for more info.

Restrooms

Restrooms are handicapped accessible, equipped with changing stations and available in several locations throughout the Zoo.

ATMs

For your convenience, we have ATM machines located in the Zoo’s gift shop and adjacent to Village Green near the main concession area.

Picnic Tables/Eating Areas

Relax at one of the several seating areas located throughout the Zoo or find a quiet spot to picnic with your family. Guests are welcome to bring food and drinks into the park when visiting. However, please avoid bringing alcohol or glass containers.

First Aid

First Aid is provided by Zoo Security. If you require assistance, please ask a Zoo employee to notify Security.

Smoking

The Maryland Zoo does not permit smoking, use of any tobacco products, or use of e-cigarettes and vaping devices on Zoo grounds. A designated area is available outside of the Zoo. Guests who wish to smoke may exit and re-enter.

For more information on the Zoo’s smoke-free policy click here.