Free accessible parking is available to the left of our front gate on a first-come, first-served basis.
Service animals, as defined by the ADA, are permitted under proper supervision.
Restrooms are accessible, equipped with changing stations, and available in several locations throughout the Zoo. Family restrooms are located near the Whistle Stop Grille and inside Penguin Education Center.
View restrooms on our interactive map
The Zoo has two 11-passenger ADA compliant shuttles and one 14-passenger shuttle providing Zoo visitors a quick, clean ride along Buffalo Yard Road into Zoo Central. Guests looking to ride the electric shuttles can board at Eagle Gate near Celebration Hill for inbound rides and next to Naturalist Lodge for return trips.
Stroller & Wheelchair Rental*
Manual wheelchairs and strollers are available for rent just inside the main entrance to the Zoo, near the Wild Things Gift Shop. See prices below:
- Single child stroller – $6
- Double child stroller – $9
- Manual wheelchair – $9
*All rentals are first come, first serve
Rides & Attractions
Our rides and attractions are all wheelchair accessible.
The Maryland Zoo is pleased to be a KultureCity sensory inclusive certified venue since 2019. KultureCity is a nationally recognized nonprofit that provides sensory inclusion training and tools to venues and large-scale events.
Sensory Bags are available upon entry at the Main Gate. They include noise-reducing headphones, fidget toys, and non-verbal cue cards.
Visit the KultureCity App to view the Zoo’s social story. The app can be downloaded here:
First Aid is provided by Zoo Security. If you require assistance, please ask a Zoo employee to notify Security or contact 410-396-7102.