Join us for a giraffe training session

Experience how the Animal Care Team and giraffe interact on a daily basis! You’ll learn about reticulated giraffe on this guided experience with a Zoo Educator, and watch as our keepers conduct a training session with a member of the herd.


  • May – September: Tuesdays, 1:00 pm
  • Oasis Map Kiosk located across from the Giraffe House
Experience length:
  • 30-minute experience
Group Size:
  • No more than eight (8) guests per experience


Adults and children ages 8 & over:
(Children under 8 years of age are NOT permitted for this Zoo Experience)

  • $39 for Zoo Members
  • $49 for Non-members*
  • One ticket required per guest. Purchase online, in advance.
  • Children ages 8 through 11 must be accompanied by a ticketed adult who is 16 years of age or older on a 3 child: 1 adult ratio.

Schedule a Giraffe Training

Gift a Giraffe Training

*Prices do not include Zoo admission. Zoo admission tickets are required for each experience attendee and must be purchased separately for non-Zoo members. If you are not a Zoo member, you must purchase admission tickets in advance. If you are a Zoo Member, Simply show your membership card and ID when checking in at the main gate.

Zoo members, to receive your ticket discount you must first register on the Zoo’s online store. Click below to register if you don’t already have an account. Once you do, you’ll automatically receive your Zoo Experience discount at checkout.

Create Member Account


Gift the chance to watch a giraffe training session to someone special. Your gift will include a digital confirmation with scheduling instructions to forward to your recipient. Guests will have one year from date of purchase to schedule their Zoo experience. If you prefer that a printed certificate be mailed to your recipient, please email us at with the recipient’s name, address, and your confirmation number.

Gift a Giraffe Training


Important Guidelines & Information:
  • Scheduling – Zoo Experience tickets are for the chosen date and time only. Zoo Experiences are non-transferrable and tickets cannot be used for a different date or time. Zoo Experiences are available on a first-come, first-served basis and fill up quickly. You may need to select another experience date and time if your preferred number of tickets is not available.
  • Additional Experience Guidelines – Children under 8 years of age are not permitted for Zoo Experiences. Children 8 through 11 years of age must be accompanied by a ticketed adult who is 16 or older on a 3 child:1 adult ratio. You may share your experience with others.
  • Refunds – Zoo Experience tickets cannot be returned or refunded.
  • Rescheduling – Reservations may be changed up to 48-hours in advance of the scheduled experience and are subject to an Administrative Change Fee. Changes are not permitted within 48-hours of the scheduled experience. Tickets will be forfeited if your party is not present at the start time. Contact us at or call 443-992-4585.
  • Arrival – Zoo Experiences begin promptly at stated time. Once a Zoo Experience has begun, additional guests will not be permitted due to safety and tickets cannot be refunded or rescheduled due to lateness.
  • Dress – Closed-toed shoes are recommended.
  • Accessibility – Zoo Experiences can accommodate guests using wheelchairs; however, strollers are not permitted. Service animals are not permitted on Zoo Experiences. Please contact us at or 443-992-4585 with any accessibility needs in advance of your experience.
  • Cancellation – Zoo Experiences are weather, staff and animal dependent. The Zoo will contact ticket holders with any changes or cancellations as soon as a decision has been made regarding the status. The Zoo reserves the right to cancel or end an experience for any reason, including guest behavior.


Call 443-992-4585 from 10am-4pm daily or email